Shipping & Returns


About delivery options

Delivery in Germany is fulfilled by DHL or UPS. Delivery outside Germany is fulfilled by DHL International or UPS.

Our delivery times:

Standard delivery: 3-5 working days (Monday-Friday)
Express delivery: 2-3 working days (Monday-Friday)

Once your Syncronice package has been handed over to one of our logistics partners, you will receive your order's tracking number along with the delivery confirmation via email. You will be able to check the status of your delivery online using the courier's tracking portal.

Do I have to pay for delivery?

Syncronice charges regular shipping costs. The cost per package might vary widely for international shipments.


Easy Returns & Exchanges

You may send back your Syncronice package within 14 days after receipt of the package. Syncronice does not come up for the shipping costs of return deliveries.